INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you take custom orders?

Yes, we accept custom orders. You can share your preferences, and we’ll create something unique for you!

Do you offer refunds or exchanges?

Since our products are handmade, we do not offer refunds. However, if you receive a damaged item, please contact us within [X] days for an exchange.

How can I return an item?

Items can only be returned within 5 days of purchase, provided they are unused and in their original condition, with delivery charges borne by the customer.

Will you restock items indicated as “out of stock?”

Some items are limited edition and may not be restocked, while others can be made again on request. Feel free to reach out on WhatsApp +92 370 7003498 and ask about specific products!

Where can I ship my order?

We offer nationwide shipping across Pakistan. International shipping is available upon special request.

Do you offer express delivery?

Yes, express delivery is available for an extra charge. Contact us for urgent orders.

Can I cancel my order?

No! Once an order is confirmed, cancellations are not allowed.

INFORMATION ABOUT US

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